Faq

Products

Our lashes are handcrafted, lightweight, and made from high-quality materials for a comfortable, long-lasting wear. They are also reusable with proper care.

With proper care, our reusable lashes can be worn up to 30+ times. Make sure to clean them after each use and store them in their original case.

  1. Trim the lashes to fit your eye shape if needed.
  2. Apply a thin layer of lash adhesive along the band.
  3. Wait 30 seconds for the glue to become tacky.
  4. Place the lashes as close to your lash line as possible and press gently.

We don’t recommend using mascara on our lashes, as it can shorten their lifespan. Instead, apply mascara to your natural lashes before applying falsies.

Gently peel them off from the outer corner using tweezers or your fingers. Avoid pulling hard to prevent damage. Clean off any glue and store them properly.

Shipping

  • Domestic (U.S.) Shipping: 5-7 business days
  • International Shipping: 7-12 business days
    Processing times are 1-2 business days before shipping.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to check your order’s status.

If your package is delayed, check the tracking information for updates. If it appears lost, please contact our support team, and we will assist you in resolving the issue.

Returns

For hygiene reasons, we do not accept returns on used lashes. However, if you receive a damaged or defective product, please contact us within 7 days for a replacement with Proof.

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